Returning a Product
Should you need to return a product for any reason, please do not hesitate to contact us. When you purchase a product through Shaving Made Better, you can expect a top quality product that will provide years of service. Should this not be the case, or the product gets damaged, contact us and we will do everything we can to make sure everything ends in a satisfactory manor.
Money Back Guarantee
Our aim is to supply you with a product you will value and use for years to come. For any reason, this is not the case, you can benefit from our money back guarantee. This applies to products purchased on https;//www.shavingmadebetter.co.uk and on Amazon. To submit a money back guarantee claim, simply contact us and we will get everything into motion.
For more information about our returns procedure, please also visit our delivery page.
If you are returning a product such as a safety razor, shaving brussh or razor blades because it is faulty, Shaving Made Better will reimburse the postage costs to a maximum value of £4. However, if you are returning a product under our money back guarantee that has no defects, there is no postage refund.
Damaged goods are entitled to a full refund under our money back customer satisfaction guarantee.
Refunds are processed within 24 hours of the receipt of the damaged goods. This includes the postage cost of returning the item to us. If required, you can request we pre-pay the postage costs to a maximum of £4.00.